Privacy Policy for Appointment Scheduling
Effective Date: 10-21-2024
At Integrity Roof Services, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you schedule an appointment with us through our website or any affiliated scheduling platform (such as Cal.com).
1. Information We Collect
When you book an appointment, we may collect the following personal information:
- Full Name
- Phone Number
- Email Address
- Service Address
- Appointment Details (Date, Time, Type of Service)
- Optional Notes or Messages You Provide
We may also collect technical data such as browser type, IP address, and device information for security and analytics purposes.
2. How We Use Your Information
Your information is used to:
- Schedule and confirm appointments
- Contact you regarding your appointment or service
- Respond to inquiries or service requests
- Send appointment reminders and follow-up messages
- Improve our customer service and internal operations
We may use your email or phone number to send appointment confirmations, reminders, or relevant service information.
3. Data Sharing and Disclosure
We do not sell or rent your personal information. Your information may be shared with:
- Authorized employees or contractors involved in your service
- Third-party tools that help manage scheduling and communications (e.g., Zapier.com SMS/email services)
- Legal authorities if required by law or for the protection of rights, safety, or property
4. Data Security
We take reasonable precautions to protect your information. All scheduling data is transmitted over secure, encrypted connections (SSL). Access to your information is limited to authorized personnel only.
5. Cookies and Tracking
Our site may use cookies or tracking technologies to enhance user experience and improve functionality. You can adjust your browser settings to disable cookies at any time.
6. Your Rights and Choices
You have the right to:
- Access or update your personal information
- Request deletion of your data (subject to legal or contractual obligations)
- Opt-out of non-essential communications at any time
To exercise these rights, contact us at:
📧 info@roofersintegrity.com
7. Third-Party Links
Our website or scheduling platform may contain links to third-party sites. We are not responsible for their privacy practices or content.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our scheduling system after changes constitutes your acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Integrity Roof Services
📧 info@roofersintegrity.com